Old property qith busy train track
Old property with incorrect photos, they completely hid the train track near the apartment which is very annoying throughout they stay
Team BCA Response: Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience did not meet expectations. Please know that it is never our intention to mislead our guests. We strive to be as transparent as possible in our listings and communications.
As we manage multiple properties, we always encourage guests to carefully review the reservation details, property-specific photos, and property descriptions, and we include this reminder in our pre-arrival emails. That said, we truly regret any confusion or inconvenience caused by the proximity of the train tracks.
Your comments are valuable to us, and we hope to have the opportunity to provide you with a better experience in the future.
Team BCA Response: Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience did not meet expectations. Please know that it is never our intention to mislead our guests. We strive to be as transparent as possible in our listings and communications.
As we manage multiple properties, we always encourage guests to carefully review the reservation details, property-specific photos, and property descriptions, and we include this reminder in our pre-arrival emails. That said, we truly regret any confusion or inconvenience caused by the proximity of the train tracks.
Your comments are valuable to us, and we hope to have the opportunity to provide you with a better experience in the future.

