Studios On 25th – Property Guide

Welcome to our home at Studios on 25th. We hope you enjoy your stay with us. If there is anything we can do to help make your stay better, please let us know. 

We are available by phone, text, and email Monday – Friday from 9:30 AM– 5:30 PM

Over the weekend, we are available by email and text only and there may be a delay in response time. For true emergencies, please use our 24/7 emergency extension listed below.

To reach a Property Manager during normal operating hours:

Phone: 404-682-2847 ext 2

If by chance we miss your call, please leave us a detailed voicemail with your name, phone number, and why you are calling and we will return your call promptly.

Text: 844-STAY-BCA (844-782-9222)

During your stay, please feel free to text us with any non-urgent questions or issues you might be having. We will respond to you as soon as we can. If a text message is received after hours, we will respond the following morning. If you are having an after-hours emergency, please dial our emergency line to reach the Manager on Duty.

Email: TeamBCA@StayBCA.com

Feel free to email us directly or message us through the messaging platform on the website you booked your reservation – Airbnb, Expedia, VRBO, etc.

To reach a Property Manager for after-hours emergencies:

Phone: 404-682-2847 ext 5

For after-hours emergencies (power outage, water leak, fire, or lockout), dial 404-682-2847 extension 5 to leave a voicemail for the Manager on Duty. They will return your phone call promptly. If you do not get a response after 15 minutes, please call again.

Remember that from 9:30 AM – 5:30 PM Monday – Friday, a direct call will be answered faster than an emergency message.

 

The Property Guide below is your one-stop resource for how to use your apartment and make the most of your stay. Please look through the Table of Contents for a topic and click the link to have it bring you to the section.

Thank you for choosing BCA Furnished Apartments,

 

Jaime, Michael & David
TeamBCA
BCA Furnished Apartments

 

Where to Eat | Things To Do

 

Table of Contents

Property Rules
Getting to Know Your Apartment
Deliveries, Mail, and Ordering Takeout
Getting Around Atlanta
Important Information

Property Rules

Be A Good Neighbor and Keep the Noise Down

Remember, you are staying in a residential neighborhood.

Be courteous of the neighbors around you and keep music, conversations, and footsteps at a minimal level, especially during “Quiet Hours” between 10:00 PM and 8:00 AM.


No Smoking Policy

Absolutely NO SMOKING inside of the studios or on the property.

Tampering with a smoke detector is a crime and cause for immediate removal without a refund.

If you do go for a walk around the neighborhood to smoke, PLEASE DO NOT LITTER.

Properly extinguish and dispose of cigarettes in the BUTT RECEPTACLE next to the trash cans that can be found in the upper parking lot to the left.

Guests are responsible for all damages, including smoking in a smoke-free property. For signs or odor of smoking of any type (cigarettes, cigars, e-cigarettes, marijuana or anything else) in the home or around the property.

Your reservation will be terminated immediately without a refund, and you will be fined a minimum of $250

Our damage policy is defined in the Terms and Conditions located at www.StayBCA.com/Terms-and-Conditions/.


No Parties or Additional Guests

Absolutely NO PARTIES or GATHERINGS in apartments, balconies, parking lots, courtyards, or common areas.

Studio Apartments – No more than four (4) people are allowed in each studio at any time and no more than two (2) people are allowed overnight (in beds only, sofas are not sleepers).


Surveillance Cameras are In-Use at this Property

The property has 24-hour surveillance and is patrolled.

Please do not put us in an uncomfortable position of calling the police to have you removed without a refund.


Getting to Know Your Apartment

Wireless Internet Access

Wi-Fi information can be found in the acrylic stand next to the TV.
Please do not make any changes to our internet equipment.

Your internet modem is located underneath the dresser with the TV. If for any reason you are experiencing a slow or internet outage, please feel free to restart the modem.

To restart your modem, unplug the black power cable from the back of the modem. Please wait 10 seconds before plugging it back in.

Power should be restored and it will take up to several minutes for the WiFi to come back on.

If you are still experiencing a slow or internet outage please feel free to contact a Property Manager. 404-682-2847 ext 2.


Locking the Door

If the door will not lock, press the “lock” button on the interior side of the door handle. After exiting, please double-check the door handle again to verify that it is locked.

You may also use the deadbolt while inside the apartment BUT don’t lock your roommate out!

There is a $150 lockout fee if need to open the deadbolt.


Cleaning Services - Weekly

If you are staying longer than 7-nights your reservation is eligible for (1) cleaning every 7 day period. Weekly stayover cleaning service(s) are between 09:00 am and 4:00 pm Monday through Friday.

If you are staying less than 7 nights and need extra towels during your stay, please contact a Property Manager at 404-682-2847

All cleaning services will be noted on your Welcome Letter upon check-in.

Stayover cleanings must be rescheduled by 2 PM the day before your scheduled cleaning date. Missed or canceled cleanings may not be rescheduled the day of. If your scheduled stayover cleaning is missed or canceled the day of and you want to schedule it for another day you will be charged an extra cleaning fee.

  • Studio Apartments $55/Cleaning

Daily, weekly, or more frequent cleaning services are available at an additional cost.

  • Studio Apartments $55/Cleaning

To schedule, contact a Property Manager at 404-682-2847

Stayover cleanings have no cash value and cannot be credited to the reservation if canceled or we are unable to access the apartment.


Laundry Location and Door Code

The laundry room is located on the first floor of the front building to the far right while facing the first building from the street.

Look for the “Guest Laundry” sign. The door code is 0718.

DRYERS! Remember to clean out the lint trap after each cycle. They are located either inside the door or at the front of the dryers.

Do not force the lids/doors to open or close, or damage charges will be assessed.

There are two high-efficiency front-load coin-operated washers/dryers. Each load is $2.00 per wash and $2.00 per dry cycle.

For your convenience, you can purchase detergent and fabric softener from the vending machine for $1.00 each. The machines only accept quarters.

Contact a Property Manager at 404-682-2847 ext 2 during business hours to purchase $10 rolls of quarters.


Small Appliances - Don’t be a “Griswold” and overload the outlets!

Hair dryers and curling irons should ONLY be used in the bathrooms.

This outlet is rated for high-wattage devices. Please limit the simultaneous use of these and other small appliances.


Heating and Air

Only make small adjustments to the thermostat and allow time for the temperature to reach the desired set temperature.

It can take up to 30 minutes to heat or cool the apartment.

Important Note: PTAC air conditioning units can only cool to about 25 degrees below the outside temperature.


Ambiance

Whenever convenient (during the day, night and while you’re away), please leave the pendant light in the window turned ON when you leave. When these lights are on in the evening, it gives the building an inviting glow.

Yes, you can turn off your lights when you want to or go to sleep.


Shower Operation (Studio 04)

To operate the shower, pull down gently on the bathtub faucet as shown in the photo below.


Trash and Recycling

Bins are located in the back-left corner of the UPPER parking lot.


TV Service by PlutoTV & Roku

Press the HOME icon  button on your remote control and select the PlutoTV icon 

In the Pluto App, YELLOW highlights the category.  Top navigation includes LIVE and ONDEMAND.  Left navigation are the programming CATEGORIES.


Parking

Each apartment is allotted (1) unassigned parking space.

Please fold Parking Pass in half and display it on the vehicle dashboard to avoid being booted or towed.

Remember to remove all bags and valuables including cell phones, laptops, purses, luggage, GPS, etc. from your vehicle.

PARKING IS UNASSIGNED. You may park in any unmarked space as long as you display this parking pass.

Always observe the parking signs both behind and in front of the car. Parking on premises is strictly at your own risk. BCA accepts no responsibility for the vehicle or its contents. Any vehicle which is improperly parked or in violation of terms of use will be towed at your expense. You agree that we are not liable for damages that may occur from towing or result from loss of use. You understand that we will not be held liable for any damage or theft that may occur while your vehicle(s) is parked on any part of the property.

Additional parking is available for purchase in the LAZ Parking Lot across the street. You are also welcome to use available street parking, please follow all posted signs for parking on the street to avoid being ticketed or towed.

If you have any questions about parking, please give us a call at 404-682-2847 ext 2


Deliveries, Mail, and Ordering Takeout

Deliveries – Large Packages (USPS, FedEx, UPS, etc)

For large packages and deliveries, please direct them to the BCA office:
          [Name] [Apartment#]
          c/o BCA Furnished Apartments
          44 25th Street NW
          Atlanta GA 30309

A BCA Property Manager will deliver your mail and packages to your apartment.


Mail – Letters, Envelops and Change of Address

For letters, envelopes, and regular mail, please direct them to the BCA office:
          [Name] [Apartment#]
          c/o BCA Furnished Apartments
          44 25th Street NW
          Atlanta GA 30309

A BCA Property Manager will deliver your mail and packages to your apartment.


Ordering from Food Delivery Services

When ordering food for delivery, direct them to “Studios On 25th” located at:

          47 25th Street NW
          [Apartment #]
          Atlanta GA 30309

Be sure to give them your studio number AND if you’re in the front or rear building.


Getting Around Atlanta

Atlanta is a wonderful city with many things to see and do! While you are visiting here are some of the most common ways to get around town.

Get Lyft & UBER Free Ride Credits*

For (2) or more people it is generally less expensive and faster to take a ride sharing service.

LYFT: lyft.com/invited/DAVID533736

UBER: uber.com/invite/bok5e

Ride Credit promotions vary and are not guaranteed. The codes listing is for a new sign-up or taking your first ride in Atlanta.


MARTA Public Transit

Transit with MARTA costs $2.50 per ride per person, you can take the #110 Bus (“The Peach”) located at the corner of Peachtree and 25th Street.

The closest MARTA train station is Arts Center (1.1 miles South on West Peachtree Street).

Visit It’sMarta.com or Google Maps for additional information.


Rental Cars

For our guests staying for extended periods of time, renting a car is a great way to save money during your stay.

Your apartment at Spectrum on Spring comes with (2) parking spots include.

Nearby Rental Car Companies:
Avis
Enterprise
Sixt Rent A Car
Thrifty Car Rental
Zip Car


Groceries, Sundries, and other Supplies

For groceries and sundries, we recommend:

  • CVS Pharmacy on Peachtree St. (0.6 mile North)
  • Fresh Market (1.0 mile North)
  • Whole Foods – Flagship Store on 14th St. (1.1 miles South)
  • Publix grocery store (In the Peachtree Battle Shopping Center 1.5 miles North)
  • Publix Atlantic Station (1.5 miles Southwest)
  • Publix Plaza Midtown (1.6 miles South)

Important Information

Checkout & Checkout Checklist

We hope you’ve enjoyed your stay at Studios on 25th by BCA Furnished Apartments.

Check-out is before 11:00 AM to ensure we are prepared for our next guest.

Checkout Checklist:

  • Leave bathroom towels hanging or on the floor of the bathroom. The total count of towel linens in your apartment is:
    • (2) large bath towels
    • (2) hand towels
    • (2) wash cloths
    • (1) bathroom mat
    • (1) kitchen towel
    • (2) black wash cloths
  • Leave bed linens on the bed. The total count of linens in your apartment is:
    • (1) blue bedspread or comforter with duvet,
    • (2) flat and/or fitted sheets,
    • (1) accent pillow,
    • (4) pillow cases,
    • (4) pillows with pillow protectors,
    • (1) mattress protector,
    • (1) box spring cover
    • (1) blanket (stored in closet).
  • If used, empty coffee pot, fill pot with water and leave soaking in sink.
  • Wash and rinse dirty dishes and leave them to dry in the dish rack (located under the sink). Be sure the dish rack is on the drain-board and it is draining into the sink.
  • Empty refrigerator and cabinets of any perishable items.
  • Do not remove or discard empty or unused spray cleaners, dish soap or hand soap dispensers: we will refill and reuse. There will be a $25 restock fee per item if removed.
  • Collect trash and recycling from kitchen and bathrooms. Take trash and recycling to the bins located in the back corner of the UPPER parking lot.
  • Set thermostat to 65ºF (Heat; winter) or 74ºF (A/C; summer).
  • Check the bathrooms, closets, drawers, cabinets, and refrigerator for personal belongings.
  • Exit and verify that the front door is closed and locked.

Thank you again for staying with us. Please take a minute to review BCA Furnished Apartments on Facebook or Google – your choice, one or both, and the website you used to find us or book your stay. Thank you for your review.


How to Avoid Damage Fees & Common Issues

We are a small business and we closely monitor our inventory of contents, furnishings, linens, cleaning supplies and soap dispensers. In the simplest terms, please do not take it, and please do not break it. 

If something does not look right when you check-in, or something does happen during your stay, please notify a Property Manager so we can help mitigate or resolve the problem and minimize additional charges, if any.

Our Property Managers fully inspect each apartment for damage and contents after each check-out and before each check-in for all stays.

The most common damage charges result from stains on bathroom towels, hand towels and washcloths used in the kitchen, to remove makeup or to polish shoes. (BCA does provide black washcloths for shoe polishing and makeup removal to avoid such charges.) Missing silverware, cups or glasses; rearranging furniture; or excessive messes that require additional cleaning are also common.

Other common charges:

• Permanent staining or soiling of towels, sheets, bed linens, mattresses, pillows, upholstery, walls, furniture, etc.
• Replacement of missing or broken houseware items, including but not limited to glassware, cookware, cutlery, lighting, furniture, cleaning supplies, etc.
• Excessive cleaning if required either during stay or after departure
• Boiling over, scorching or any mess on stove, in oven or microwave or on cookware requiring extra cleaning
• Signs of pets in the home or around the property without prior approval and payment of required fees
• Signs of damage from hair chemicals, colors, straighteners, nail polish, etc.
• Damage to or misuse of the washer, dryer or other appliances
• Signs of or residual smoke or debris of candles or incense
• Exceeding the maximum occupancy at any time
• Signs of a party or gathering
• Rearranging or damage to furniture
• Failing to vacate the property promptly at your scheduled checkout time without prior written approval and payment of any extension fees

In the Check-In and Lodging Agreement form, you authorized us to charge your credit card for the cost of full replacement plus installation to all items damaged or missing from your stay.

Please note, your credit card will not be charged unless damages are incurred.

Our damage policy is defined in the Terms and Conditions located at www.StayBCA.com/Terms-and-Conditions/.


Want to extend your stay?

If you wish to extend your stay, please contact our office as soon as possible. Extensions are granted based on availability, and we cannot grant every request. We recommend extending as soon as you know you will need it.

Please call 404-682-2847 ext 2 to speak with a Property Manager.

Extensions can be processed anytime during your stay and up to 24 hours before your check-out date for no additional fee.

If you contact us to modify your reservation on the day of departure, you will be charged a rescheduling cleaning fee of $65.

Nightly rates of the extension are based on the rates at the time in which the extension is made and off the length of time of the extensions, not the length of the entire reservation.

If you booked through an online travel agent such as Expedia or Booking.com, you will need to request to modify your reservation through the online travel agent you originally booked with. We cannot modify the reservation for you, but we can offer to book you directly.

If you booked with Airbnb, you will need to send us an alteration request through your reservation on Airbnb with the updated check-out date.