Spectrum on Spring – Property Guide

Welcome to our home at the Brookwood Courtyard.  We hope you enjoy your stay with us.

We are here if you need us. We can be reached daily from 09:30 AM to 4:30 PM ET at TeamBCA@StayBCA.com or 404-682-2847 extension 2.

For after-hours emergencies (power, water, or lockout), dial 404-682-2847 extension 5 to leave a voicemail for the Manager on Duty. They will return your phone call promptly.

 

Jaime, Michael & David
TeamBCA
BCA Furnished Apartments

 

Where to Eat | Things To Do

 

Table of Contents

**Be a good Neighbor and Keep the Noise Down C2

Remember, you are staying in a residential neighborhood.

Be courteous of the neighbors around you and keep music, conversations, and footsteps at a minimal level, especially during “Quiet Hours” between 10:00 PM and 8:00 AM.


**Environmental & Smoking Fees C2

ENVIRONMENTAL & SMOKING FEES:

Guests are responsible for all damages, including Smoking in a Smoke-free property. For signs or odor of smoking of any type (cigarettes, cigars, e-cigarettes, marijuana or anything else) in the home or around the property, your reservation will be terminated immediately without a refund, and you will be assessed as defined below:

  •   Spectacular Suites: Minimum Fee of $450

Our damage policy is defined in the Terms and Conditions located at www.StayBCA.com/Terms-and-Conditions/.


**No Parties or Additional Guests C2

Absolutely NO PARTIES or GATHERINGS in apartments, balconies, parking lots, courtyards, or common areas (including the pool and center courtyard).

1BR/1BA Apartments – No more than four (4) people are allowed in each apartment at any time and no more than two (2) people are allowed overnight (in bed only, sofas are not sleepers).

2BR/2BA Apartments – No more than six (6) people are allowed in each apartment at any time and no more than four (4) people are allowed overnight (in beds only, sofas are not sleepers).


**No Smoking Policy C2

Absolutely NO SMOKING inside of the apartments or on the property.

Absolutely NO SMOKING, Grilling, Candles or Fire Hazards of any kind in the apartment, balcony or common areas (including the pool and center courtyard) or within 20 feet of the building exterior. Grilling of food is only permitted on the gas grills near the pool, please be courteous of other users. Smoking is Strictly Prohibited in all areas of Spectrum on Spring by the community’s owner & operator. You are responsible for full repair or replacement cost of all items and surfaces damaged by smoking.

Tampering with a smoke detector is a crime and cause for immediate removal without a refund.

If you do go for a walk around the neighborhood to smoke, PLEASE DO NOT LITTER.


**Surveillance Cameras are In-Use at this Property C2

The property has 24-hour surveillance and is patrolled.

Please don’t put us in an uncomfortable position of calling the police to have you removed without a refund.


*Key, Access Card and RFID's Issued C2

KEY, ACCESS CARD AND RFID’S ISSUED

 

You will be issued (2) door-keys, (2) access-cards, and (2) garage-RFID-cards.

 

There is a $50 fee for each lockout site visit due to lost/damaged keys/cards plus $50 for each lost/damaged door-key or access-card. There is a $150 fee for each lost/damaged garage-RFID-card.


Bike Rack C2

Bike racks are available on level P2 of the parking garage. Access card is required.


Check-out Instructions C2

We hope you’ve enjoyed your stay in the Spectacular Suites by BCA Furnished Apartments.

Check-out is before 11:00 AM (to prepare for our next guest)

Please refer to the “Key & Access Card Return Instructions” property guide.

Please take a minute to review BCA Furnished Apartments on Facebook or Google – your choice, one or both, and the website you used to find us or book your stay. Thank you for your review.

Checkout Checklist
– Leave bathroom towels hanging or on the floor of the bathroom. The total count of towel linens in your apartment PER BEDROOM is: (4) large bath towels, (4) hand towels, (4) wash cloths, (1) bathroom mat, (2) kitchen towels, (4) black wash cloths, and (2) pool towels.

– Leave bed linens on the bed. The total count of linens in your apartment PER BEDROOM is: (1) blue bedspread (stored in closet winter), (1) accent pillow, (4) flat and/or fitted sheets, (8) pillow cases, (4) pillows with pillow protectors, (1) mattress protector, (1) box spring cover and (1) white comforter with duvet (stored in closet summer).

– If used, empty coffee pot, fill pot with water and leave soaking in sink.

– Load and start the dishwasher. Wash and rinse any other dirty dishes that may be left over and lay over the dish towel on the kitchen counter.

– Empty refrigerator and cabinets of any perishable items.

– Do not remove or discard empty or unused spray cleaners, dish soap or hand soap dispensers: we will refill and reuse. There will be a $25 restock fee per item if removed.

– Collect trash and recycling from kitchen and bathrooms. Take trash and recycling to the trash chute located between the 11 and 13 apartment stacks on each floor in the South-East corner next to the stairwell.

– Set thermostat to 65F (Heat; winter) or 74F (A/C; summer).

– Check the bathrooms, closets, drawers, cabinets, and refrigerator for personal belongings.

– Please follow the instructions for your “Key & Access Card Return” within this tablet.

– Exit and verify that the front door is closed and locked.

Thank you again for staying with us – Have a safe trip home!


Cleaning Services / Bi-Weekly C2

If you are staying longer than two-weeks, bi-weekly stayover cleaning service(s) are between 09:00 am and 4:00 pm Monday through Friday.

Any additional services(s) will be noted on your Welcome Letter upon check in.

Stayover cleanings must be rescheduled 24-hours in advance of your scheduled cleaning date. Missed cleanings may not be rescheduled.

Daily, weekly or more frequent cleaning services are available at an additional cost.

 

  • 1-Bedroom Apartments $85/Cleaning
  • 2-Bedroom Apartments $95/Cleaning

To schedule, contact Housing Concierge at 404-682-2847.


Club Room & Business Center C2

LOCATION: 2nd Floor, Key Card Required

RULES:

– Residents and guests agree to use the business center at Residents’ sole risk and according to the Rules and Regulations posted in the business center.

– Owner is not responsible for data, files, programs or any other information lost or damaged on Business Center computers or in the Business Center for any reason.

– No software may be loaded on Business Center computers without the written approval of Community Management.

– No inappropriate, offensive, or pornographic images or files (in the sole judgment of Owner) will be viewed or loaded onto the Business Center computers at any time.

– Residents will limit time on computers if others are waiting to use them.

– Smoking, eating, alcoholic beverages, pets, and any disturbing behavior are prohibited in the business center.

BCA makes no guarantee of Club Room & Business Center availability which is at the sole discretion of the Owner.


Damage Fees & Common Issues C2

COMMON DAMAGES & FEES:

The most common damage charges result from stains on bathroom towels, hand towels and washcloths used in the kitchen, to remove makeup or to polish shoes. (BCA does provide black washcloths for shoe polishing and makeup removal to avoid such charges.) Missing silverware, cups or glasses; rearranging furniture; or excessive messes that require additional cleaning are also common.

If something comes up, please let us know as soon as possible so we can help mitigate or resolve the problem and minimize additional charges, if any.

DAMAGE INFORMATION:

Our fully equipped home has a closely monitored inventory of contents, furnishings, linens, cleaning supplies and soap dispensers. A minimum charge of $25 will be charged to the credit card(s) on file for any missing or damaged items, including towels. Any other loss or damages will be charged to the credit card on file at full replacement cost plus installation for:

 

– Permanent staining or soiling of towels, sheets, bed linens, mattresses, pillows, upholstery, walls, furniture, etc.

 

– Excessive cleaning if required either during stay or after departure

 

– Boiling over, scorching or any mess on stove, in oven or microwave or on cookware requiring extra cleaning

 

– Signs of pets in the home or around the property without prior approval and payment of required fees

 

– Signs of damage from hair chemicals, colors, straighteners, nail polish, etc.

 

– Damage to or misuse of the washer, dryer or other appliances

 

– Signs of or residual smoke or debris of candles or incense

 

– Exceeding the maximum occupancy at any time

 

– Signs of a party or gathering

 

– Rearranging or damage to furniture

 

– Failing to vacate the property promptly at your scheduled checkout time without prior written approval and payment of any extension fees

 

*Please note, your credit card will not be charged unless damages are incurred.

 

IMPORTANT: The Manager on Duty fully inspects each apartment for damage and contents after each check-out and before each check-in for all stays.

Our damage policy is defined in the Terms and Conditions located at www.StayBCA.com/Terms-and-Conditions/.


Dog Park C2

The Dog Park is located on the South side of the building on the ground level via Spring Street.


Dog Wash Station C2

The Dog Wash Station is located on level P2 of the parking garage.


Fitness Center / Gym C2

LOCATION: 3rd Floor or access through Club Room, Key Card Required

RULES:

 

– Residents and guests will adhere to the rules and regulations posted in the fitness center.

 

– The Fitness Center is not supervised. Resident(s) are solely responsible for their own appropriate use of equipment.

 

– Resident(s) shall carefully inspect each piece of equipment prior to Resident’s use and shall refrain from using any equipment that may be functioning improperly or that may be damaged or dangerous.

 

– Resident(s) shall immediately report to BCA Management any equipment that is not functioning properly, is damaged or appears dangerous, as well any other person’s use that appears to be dangerous or in violation of Rules and Policies.

 

– Resident(s) shall consult a physician before using any equipment in the Fitness Center and before participating in any aerobics or exercise class and will refrain from such use or participation unless approved by Resident’s physician.

 

– Resident(s) will always keep Fitness Center locked during Resident’s visit to the Fitness Center.

 

– Resident(s) will not admit any person to the Fitness Center who has not registered with the Management Office.

 

– Resident(s) must accompany all guests, and no glass, smoking, eating, alcoholic beverages, pets, or black sole shoes are permitted in the Fitness Center.

 

BCA makes no guarantee of Fitness Center availability which is at the sole discretion of the Owner.


Food Delivery C2

When ordering food for delivery, direct them to “Spectrum on Spring” located at:

Food cannot be delivered to your apartment door. Guest will have to meet the delivery driver in the lobby. Remember to take your access-card with you to get back into the elevator when returning from the lobby.

1270 Spring St NW
Atlanta, GA 30309


Getting Around - Get Lyft & UBER Free Ride Credits* C2

Rides to Midtown are about $5-7. Downtown and Buckhead are about $9-12.

For (2) or more people it is generally less expensive and faster to take a ride sharing service.

LYFT: lyft.com/invited/DAVID533736

 

UBER: uber.com/invite/bok5e

*Ride Credit promotions vary and are not guaranteed. *For a new sign-up or taking your first ride in Atlanta


Groceries, Sundries and other Supplies C2

For groceries and sundries, we recommend:

 

  •   Whole Foods – Flagship Store on 14th St. (0.3 miles South)
  •   Publix Plaza Midtown (0.6 mile S)
  •   Publix Atlantic Station (0.9 mile NW)
  •   Target Atlantic Station (1 mile NW)
  •   Savi Provisions (0.9 mile SE)
  •   Fresh Market (1.7 miles N)

Heating and Air C2

Only make small adjustments to the thermostat and allow time for the temperature to reach the desired temperature.

It may take up to 30 minutes to heat or cool the apartment.

Help save energy by using ceiling fans for comfort.


Laundry / Washer & Dryer C2

DRYERS! Remember to clean out the lint trap after each cycle. They are located either inside the door or at the front of the dryers.

The washer & dryer are in the walk-in closet or the kitchen closet.

Some of the washers have lights noting that the lid/door is locked – do not attempt to open the lid/door until the light is off.

Some machines may have a latch to keep the lid open – please use the “release” button to close the lid.

Do not force the lids/doors to open or close, or damage charges will be assessed.


Locking/Unlocking Your Door C2

To lock the door, insert the key and wait for the light to turn green. When the light blinks, turn the key to engage/disengage the deadbolt like you would a normal key.

IMPORTANT: Your door does not auto-lock. Don’t forget to lock your door when you are home and when you depart.


Mail and Deliveries (USPS, FedEx, UPS, etc.) C2

For mail and other deliveries, please direct them to our office: “BCA Furnished Apartments” located at:

“44 25th Street NW, Atlanta GA 30309”

Remember to include your Name and apartment number. Mail is delivered every few days during the business week.

The Housing Concierge will deliver your mail and packages to your studio.

IMPORTANT: The onsite community property management team will not be able to assist you with your mail or packages.


MARTA Public Transit C2

Transit with MARTA costs $2.50 per ride per person.

The closest MARTA train station is Arts Center (0.2 miles West on 16th Street and then South on West Peachtree Street).

Visit It’sMarta.com or Google Maps for additional information.

For (2) or more people it is generally less expensive and faster to take a ride sharing service.


Pool C2

LOCATION: 2nd Floor, Key Card Required

RULES:

– Residents and guests will adhere to the rules and regulations posted in the pool area.

 

– There are no Lifeguards on duty at any time. All Swimmers swim at their own risk.

 

– Owner is not responsible for accidents or injuries. For their safety, Residents should not swim alone. Pool hours are posted at the pool.

 

– No smoking, glass, pets, or alcoholic beverages are permitted in the pool area. Use paper or plastic containers only.

 

– Proper swimming attire is always required and a swimsuit “cover up” should be worn to and from the pool.

 

– No running or rough activities are allowed in the pool area.

 

– Respect others by minimizing noise, covering pool furniture with a towel when using suntan oils, leaving pool furniture in pool areas, disposing of trash and keeping pool gates closed for safety.

 

– Resident(s) must accompany their guests.

 

– Resident(s) must notify Owner any time there is a problem or safety hazard at the pool.

 

BCA makes no guarantee of pool availability which is seasonal, weather permitting and at the sole discretion of the Owner.


Small Appliances – Don’t be a “Griswold” and overload the outlets C2

Hair dryers and curling irons should ONLY be used in the bathrooms.

This outlet is rated for high-wattage devices. Please limit the simultaneous use of these and other small appliances.


Trash and Recycling C2

Trash chute is located between the 11 and 14 apartment stacks on each floor in the South-West corner next to the stairwell.


TV Service by PlutoTV & Roku C2

Press the HOME icon button on your remote control and select the PlutoTV icon .

YELLOW highlights the cateogry.  Top navigation includes LIVE and ONDEMAND.  Left navigation are the programming CATEGORIES.


Want to extend your stay? C2

If you wish to extend your stay, please arrange by contacting our office as soon as possible.

During high occupancy periods, it may not be possible to extend your reservation at your initial rate, but we will try to accommodate your extension if possible.